BUILDING RELATIONSHIPS

General

It's the call none of us want to make. How should we deal with the angry or disappointed donor? Abundance Canada has been a faith-based, donor-advised charitable foundation for over 40 years. Many of our donors work with us on a recurring basis and a recent client survey shows that 99% of donors were satisfied with Abundance Canada overall. Having said that, we believe it's important that every donor have a positive Abundance Canada experience. We will share our experiences and strategies for successfully repairing and rebuilding donor relationships.

Rick Braun-Janzen, CFP, and Sherri Grosz, CFP, Abundance Canada